Privacy

Voila Floor collects only information reasonably needed to respond to enquiries, scope work, schedule service and maintain business records.

Enquiry information

Information submitted through this website may include your name, contact details, job location, service requirements and information you voluntarily provide about the property or work.

Automation and AI-assisted processing

Enquiry information may be processed by business software and controlled automation to structure the request, identify missing information and prepare drafts. Higher-risk or ambiguous decisions are routed for human review. We do not intentionally use customer enquiries to train public AI models.

Data minimisation

Do not submit passwords, payment card details, health information or unrelated personal documents through the enquiry form. Photos should avoid people, personal paperwork, licence plates and unrelated household information where practical.

Contact and corrections

Contact details for privacy requests will be published before public launch. This page is a website implementation draft and must be reviewed against the final business contact details and systems before production activation.